Professional Services Engineer

  • Full Time
  • TBD

Winslowtg Winslow Technology Group

Job Description

Professional Services Engineer (PSE)

As an integral member of Winslow Technology Group, LLC (WTG), Professional Services Engineers (PSEs) work directly with WTG customers, in collaboration with the rest of the WTG team to install, configure, manage, secure, and maintain their systems.  PSEs work in a fast-paced, dynamic team environment with exposure to different systems and delivery methodology.  In this role, a PSE will have the opportunity to learn from other highly successful IT professionals, sharply honing her or his technical skills.

The Professional Services Engineer is a delivery engineer with specific expertise in the installation and maintenance of various hardware and software platforms.  PSEs work directly with WTG’s Project Managers, Account Executives and Solution Architects.  To be highly effective in this role, a qualified PSE must attend training and maintain industry-specific certifications for installation, have outstanding customer service and critical thinking skills, and can implement a solution designed by WTG’s Solution Architects.

 

Required Skills:

  • Primary Technical Competency:  storage and compute, including a working knowledge of storage array networks (iSCSI and FC), NAS and HCI experience (Nutanix and VMware), Dell EMC storage (SC/CML, Unity/VNX), and primarily Dell EMC data protection (Avamar, DataDomain, IDPA, Veeam), Dell PowerEdge servers and modular server systems
  • Desired Additional Technical Competency In:  cloud, data protection, network/security and data center automation
  • Availability, on a scheduled basis, for off-hours and/or on-call and travel assignments
  • Demonstrated troubleshooting, problem solving, and analytical skills
  • Excellent written and verbal communication skills
  • Ability to create and deliver project documentation (diagramming, runbooks, etc.)

 

Required Experience:

2+ years of experience with install and/or administration within IT domain
2+ years experience as an IT administrator, Consultant or Vendor Pre-Sales Engineer
Bachelor’s Degree or equivalent experience

 

Desired Training and Certifications:

  • Dell EMC Storage
  • VMware Virtualization Software
  • VMware-based Hyper-converged (VxRail, VSAN, VCF)
  • Nutanix Hyper-converged
  • Dell Server and Software
  • Backup and Data Protection
  • Cloud Technologies

 

Job Location: TBD

Position Type: Full-Time/Regular

Travel Requirements: This position requires some local and regional travel, up to between 30-50%

Work authorization: United States (required)

 

Winslow Technology Group is an Equal Opportunity/Affirmative Action Employer.

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